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Frequently Asked Questions

At the top right of our website, there is an option to sign in. Following this link will take you to the Forgotten Password section. Enter the email address associated with your account and an automatically generated email will then be sent to you. Please note, we have no way of accessing yor password or account details.

Your local branch or Account Manager can arrange this for you. Alternatively, please contact us and we can assist you.

If you would like to shop online using a credit or debit card, please register using the link at the top of the screen. You can save addresses, view your order history, and save card details securely to speed up the checkout process.

Alternatively, if you'd prefer to open a business account, please fill in our Account Application form.

Once you have placed your order it will show in your Order History. This can be accessed by clicking on Account and going to the Web Order History section.

Once we have received your order, you will receive an Order Confirmation. This will be followed by a confirmation email containing all of the details of your order and its delivery.

Once you have placed your order, you will receive a confirmation email containing the details of the branch making your delivery. You can contact the branch directly regarding your order.

After placing an order, you will receive a confirmation email containing details of the branch making the delivery. To cancel your order, please contact the branch and they will be able to help you.

Yes - You can. Please return all used alkaline batteries to our Head Office at:

Bunzl Cleaning & Hygiene Supplies

Unit P, Heron Drive




Yes, the minimum order charge is £50. All orders over £50 will continue to be delivered free of charge to you, however, all orders under £50 will incur a delivery charge of £7.95.