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Strength Through Sustainability


Bunzl Cleaning & Hygiene Supplies (BCHS) are committed to reducing our impact on the environment by considering our own actions and working with customers and suppliers to develop and implement solutions. We are ISO 14001 accredited, an international standard for the design and implementation of effective environmental management systems, as a key area of our Corporate Responsibility; We are also proud to hold the Gold status on the Supply Chain Sustainability School which shows our commitment to being an environmentally conscious business.


Strength Through Sustainability


We have identified our major environmental impacts as:

  • · Fuel consumption related to transport of products to customers
  • · On-site energy consumption
  • · On-site waste management (predominantly transit and supply chain packaging)


However, we are also aware of the impact our products can have on the environment. If you would like to know more about how some of our Exclusive Brand products have changed to reduce their impact on the environment, view our Sustainability in Action.


At BCHS, we continue to look for new product innovations that help improve efficiency and offer more environmentally friendly cleaning solutions. Keep an eye out for our next release of Innov8, where you can find out about the exciting new products being developed through our supply chain.

Reduction of Carbon Footprint

At BCHS, our total Scope 1 & 2 emissions have fallen by 8.76% from 2017 to 2018 and by a further 9.73% from 2018 to 2019.

Sustainability Chart


Tonnes CO2 per £m of revenue for BCHS.

The majority of our Scope 1 emissions come from fuel used for our commercial and company vehicles, however this has fallen year-on-year since 2017. We are working on ways we can continue to drive emissions reductions throughout our operations, some of which are detailed below.

Fuel Consumption

Our fuel consumption has fallen 20.54% since 2011, with an average annual reduction of 2.79% due to changes in customer behaviour and the use of telematics. We utilise a vehicle telematics and route optimisation system called Verizon Connect throughout our fleet to plan efficient delivery routes. We also work with our customers to encourage placing fewer large orders rather than lots of small orders, which helps reduce the CO2 emissions associated with our deliveries. We have also seen an increase in fuel efficiency as a result of driver training and in-cab driving feedback to improve our drivers’ driving styles and behaviour.

We regularly renew our fleet to ensure our operations continue to make use of improvements in emissions and efficiency technology. In some cases, we now use third party carriers for deliveries where it is more cost effective, whilst continuing to invest in innovative ways we can reduce our fuel consumption. Currently, we are fitting solar panels to our 7.5 tonne HGVs to power the tail lift and in-cab comforts, which removes the need for the vehicle to be kept idling.

Energy Consumption

We have seen an overall reduction in gas and electric consumption since 2011, with a 22.73% overall reduction from 2011 to 2019.

We have continued to implement a number of measures to reduce electricity consumption including the installation of LED lighting with PIR sensors to minimise electricity usage where there is sufficient time left on the building lease. We also work to make sure our new service centres make the most of natural light and meet higher energy efficiency standards. 100% of our electricity is now sourced from renewable zero carbon sources which includes solar and wind.


Our use of water is primarily confined to workplace cleaning and hygiene purposes. As such, our water use and related emissions are minimal.


BCHS works with customers and suppliers to promote waste reduction through the elimination of transit packaging. The company seeks to identify opportunities to substitute to more environmentally friendly packaging with new developments in materials. BCHS also make use of inbound packaging for outbound deliveries so few new boxes are required.

In 2019 we diverted 97% of our waste from landfill, with 75% of this getting recycled and the remaining 25% going to waste-to-power facilities. We are continually looking for better ways to prevent waste going to landfill.

The Group makes stock donations throughout the year, which prevents retired lines from going to waste. At BCHS, these donations are made to Emmaus where it can help support their efforts to create supported living accommodation and training for the homeless.

External Reporting

Bunzl Plc releases an Annual Sustainability Report which includes key performance indicators for Scope 1 and Scope 2 carbon footprint reporting. Click here to view the 2018 report.

We are also listed on the CDP (formerly Carbon Disclosure Project) which includes Bunzl’s environmental performance ranking. The CDP is a not-for-profit organisation that works with the world’s largest investors, businesses and governments to drive greenhouse gas emissions reduction.


We have chosen to continue to support Emmaus in 2020 after raising £23,462 for the charity in 2019. Here is a little information about what Emmaus do.

Much of the support for homeless people that is available is only able to provide a bed for the night and a hot meal, but the next morning they are back on the streets again. This doesn’t necessarily give the individual the opportunity to address the root cause of their homelessness and find a long-term way to overcome it.

This is where Emmaus is different. Emmaus communities don’t just offer a bed for the night, they offer a home for as long as someone needs it, as well as meaningful work in their social enterprises. This opportunity, to become part of a community and make a contribution to it, plays an important role in restoring self-esteem and helping Emmaus companions to find a way to overcome homelessness in the long term.

If you’d like to know more you can visit Emmaus website.

At BCHS, every employee is able to take one day’s volunteering leave paid by the company to support a cause of their choice, which could be going to a local school, spending a day with Emmaus or supporting any other charitable event/cause they choose. This means there are 3400 hours of action that can be taken every year.

Staff Wellbeing

Our employees have access to several benefits intended to support mental, physical and financial wellbeing.

The Employee Assistance Programme ensures our employees always have support available for their mental health and wellbeing, whether it’s about personal, work, relationship or family matters or daily living or life events.

Neyber is a free financial education and support service. Employees have access to affordable loans, which can be repaid straight from a team member’s salary for better financial wellbeing.

Yelp is an online training portal where employees have access to thousands of online courses. They are able to develop their talent professionally and personally without the need to travel to training centres. Courses available vary from corporate responsibility, to maths, to management and sales skills.

FTSE4Good & Ethibel

Bunzl is proud to be included on FTSE4Good and Ethibel indices as it shows our continued commitment to sustainability.

The FTSE4Good Index is a series of ethical stock market indices, started in 2001, that includes companies operating in line with certain environmental, social and governance (ESG) criteria. The index uses over 300 data points to assess companies performance across ESG practices, which allows responsible investors to understand a company’s management of ESG issues.

The Ethibel Sustainability Index measures the relevance of a company’s commitments, the efficiency of their managerial systems, their ability to manage risks and their performance on all ESG responsibility factors. The assessment is built on 3 pillars, leadership, implementation and results.

To be included on both indices shows that we see value in taking responsibility for our ESG practices.